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Chatbots are the growing ecommerce trend. Everyone is talking about them and every business wants to figure out how to use one. As much as we want to believe we live in a world full of intelligent automation the likes of Google Assistant and Amazon Alexa, there are limits to what today’s chatbots can actually offer.Continue reading “The Chatbots World: Types Of Chatbots For Business”
For any e-commerce organization, having swift customer support is crucial. However, a strict dependency on manual customer service can rarely deliver real-time support due to the time it takes. This is the main reason why e-commerce support requires automation. Even with all of the pre-defined FAQs present on an e-commerce site (where any customer canContinue reading “How to Automate E-commerce Customer Support – 4 Ways”
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